Utility companies have been accused of “fleecing” their customers by charging them for paper billing.
And there have been calls for An Post branches to put systems in place to help people who are missing out on savings of hundreds of euro a year because they do not use the internet to pay bills. Research has found those who do not use websites to get the best deals are losing out on savings of up to €400 a year.
Almost one in five adults do not use the web, according to the Central Statistics Office, and utility firms reserve their best deals for those prepared to make transactions online and switch from getting a bill in the post to online billing. One TV and broadband supplier, UPC, charges €42 a year for issuing postal bills. Insurance firms offer discounts of up to 20pc for families prepared to use the web to conduct business, with mobile phone, energy companies and banks all offering the best deals for online transactions.
Our Thrifty Thursday advice is ‘Don’t get fleeced’, many utility firms will use any opportunity to add on extra charges to loyal customers. So, until there is some reform to this area of unfair charges- get wise and get online!